At Shimon's Express, we've designed our order placement process with flexibility in mind. Clients have the convenience of initiating their requests in multiple ways. Whether through our newly launched website, where they can easily request quotes and submit orders online, or by simply giving us a call or sending an email – the choice is theirs. When placing an order, we collect essential details such as origin and destination addresses, package specifications, and any specific requirements. Our streamlined documentation process ensures a clear understanding of the quote, culminating with the issuance of the Bill of Lading (BOL) for a seamless shipping experience.

The journey of each shipment is closely monitored to provide complete transparency. While detailed tracking information is accessible exclusively to Shimon's Express employees, clients are offered simplified tracking updates for their peace of mind. This tracking information will be accessible through our software, allowing clients to stay informed about the status of their packages. To ensure secure and timely deliveries, Shimon's Express maintains a robust network of truckers ready to step in if any unforeseen circumstances arise during transportation. In the event of successful delivery, clients receive email notifications containing comprehensive updates and even images detailing the progress and completion of the journey. Shimon's Express is committed to delivering exceptional service and ensuring that every package reaches its destination securely and on time.